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Terms & Conditions

  • Terms & Conditions
    The Terms & Conditions outlined herein constitute the General Terms & Conditions (“GTC”), Product Terms & Conditions (“PTC”), Service Level Agreements (“SLA”), and Acceptable Use Policy (“AUP”) applicable to all services offered by InspireIT Network Solutions Pvt. Ltd. By subscribing to or utilizing any service provided by InspireIT Network Solutions, the customer acknowledges and agrees to comply with the terms, policies, and operational guidelines defined herein.

    These terms govern the usage of Internet Services, Enterprise Connectivity, Managed IT Infrastructure, Network Security Solutions, Telecom Infrastructure, and all associated technology solutions delivered by InspireIT Network Solutions Pvt. Ltd.

    In the event of any conflict or inconsistency between documents, the following order of precedence shall apply:

    (i) Subscriber Registration Form (SRF)
    (ii) Product Terms & Conditions (PTC)
    (iii) Service Level Agreement (SLA)
    (iv) General Terms & Conditions (GTC)
  • Acceptable Use Policy
    This Acceptable Use Policy (“AUP”) defines the permitted and prohibited usage of services provided by InspireIT Network Solutions Pvt. Ltd. All subscribers, customers, partners, and users are required to utilize InspireIT Network Solutions services responsibly, ethically, and in compliance with applicable laws and regulations.

    Users shall not transmit, distribute, store, or publish any unauthorized, unlawful, harmful, obscene, copyrighted, malicious, or disruptive content through InspireIT Network Solution's network infrastructure or digital platforms.

    InspireIT Network Solutions reserves the right to suspend or terminate services found to be in violation of this policy or any applicable government directives, cybersecurity guidelines, or regulatory frameworks. InspireIT Network Solutions may modify or update the AUP periodically, and such revisions shall become effective upon publication.
  • General Terms & Conditions
    By accessing or utilizing services from InspireIT Network Solutions Pvt. Ltd., customers acknowledge and agree to abide by the General Terms & Conditions governing service delivery, network usage, infrastructure deployment, payment obligations, operational responsibilities, and customer support policies.

    InspireIT Network Solutions reserves the right to revise, amend, or update these terms at any time without prior notice. Continued use of services after such modifications constitutes acceptance of the updated terms and conditions.
  • Product Terms & Conditions
    The Product Terms & Conditions (“PTC”) apply specifically to all products, enterprise solutions, managed services, hardware deployments, networking components, and infrastructure services offered by InspireIT Network Solutions Pvt. Ltd.

    These terms define product scope, deployment responsibilities, warranty limitations, service commitments, maintenance policies, licensing conditions, and technical support coverage associated with the subscribed services or delivered infrastructure.

    All products and services shall be subject to availability, technical feasibility, and applicable commercial agreements.
  • SRF Terms & Conditions
    The Subscriber Registration Form (“SRF”) executed between the customer and InspireIT Network Solutions Pvt. Ltd. forms an integral part of the service agreement and shall govern customer onboarding, service activation, commercial commitments, and operational engagement terms.

    Submission or signing of the SRF confirms the customer’s acceptance of all associated policies, service conditions, pricing structures, and operational guidelines established by InspireIT Network Solutions.
  • Instructions for Enterprise & ILL Users
    Internet Leased Line (ILL) and Enterprise Connectivity services provided by InspireIT Network Solutions Pvt. Ltd. are intended for professional, corporate, institutional, and business usage environments.

    Customers utilizing ILL or dedicated connectivity services are responsible for ensuring lawful and secure network utilization within their premises. Subscribers shall maintain appropriate security practices, authorized device usage, and compliance with all applicable telecom and cybersecurity regulations.

    InspireIT Network Solutions reserves the right to modify operational procedures, technical standards, service policies, or compliance requirements in accordance with evolving industry practices, statutory regulations, and government directives.